Helpful Information About Auto Insurance

Allstate vs Farmers

Allstate Versus Farmer's Auto Insurance

Consumers who are deciding between Farmers Insurance Group and Allstate automobile insurance may seem to have a difficult choice. A consumers choice is made easier with current statistical facts on the two insurance companies and their customer satisfaction rankings. This encompassing guide to the two companies will help determine which company is the best choice for your insurance needs. Read this comparison article and input your zip code to begin the free auto insurance quote comparison.

Facts About Allstate Insurance:

Allstate was founded in 1931, as an offshoot of Sears Roebuck and Company. Corporate offices are still located in Northbrook, Illinois. Allstate is the second largest insurance provider in the United States and Canada. Employing more than 37,000 people, Allstate insures roughly 17 million people. One feature that Allstate is famous for is their accident free discount policy provided the insurance holder has been violation free for at least three years.

Allstate offers more than just automobile insurance policies. Their insurance plans cover the entire spectrum of a person's life.

Insurance products offered by Allstate include:

  • Automobile insurance
  • Life insurance
  • Renter's insurance
  • Homeowner's Insurance
  • Condominium insurance
  • Long term care insurance
  • Estate planning
  • Mutual fund investment opportunities

Customer Service Ranking For Allstate Insurance:

Studies have been completed on Allstate’s customer service by J.D. Powers and Associates. The nationwide insurance report released by J.D. Powers and Associates in 2008 gave Allstate Insurance an average ranking. The ranking system used a one to five scale with one being the lowest score and five regarded as the best possible score.

Allstate insurance prices were given a rating of two. The ability to contact a representative of the company was awarded a three. The customer's overall experience with Allstate was given a ranking of three. Payment and billing procedures for the company was awarded a ranking of four. Allstate received a rating of four in their variety of policies offered to the consumer. Allstate’s total score was a 16 out of 20 possible points.

Two industry wide ranking companies have routinely ranked Allstate insurance very high. A.M. Best awarded Allstate with an “A+” superior rating. Standard and Poor has awarded Allstate an AA ranking of very strong performance.

Facts About Farmer's Insurance Group:

Farmers Insurance group began providing insurance in 1928 in rural Los Angeles, CA. The company was originally named Farmers Automobile Inter-Insurance Exchange. Farmer's currently has a parent company located in Sweden and called Zurich Financial Services. Farmer's Insurance Group base is still in Los Angeles, CA and offers a multitude of insurance policies in 41 states. Estimates show that Farmer's insures approximately 15 million people. The company employs nearly 20,000 people.

Farmer's Insurance Group offers consumers a wide range of policies for their individual needs covering most aspects of a persons life. Insurance policies offered by Farmer's include:

  • Motorcycle insurance
  • Automobile insurance
  • Collectible automobile insurance
  • Commercial real estate insurance
  • Boat insurance
  • Homeowners insurance
  • Renter's insurance
  • Whole life insurance

Customer Service Ranking For Farmer's Insurance:

The J.D. Powers and Associates customer satisfaction results from 2008 show Farmer's within the average satisfaction rank. Customer satisfaction for their general experience was given a rating of three. Farmer's was awarded a ranking of two for policy pricing. The ability to contact Farmer's Insurance was rated a three. Policy holders rated Farmer's a two for payment and billing procedures. Farmer's was awarded a three for the number of different policy options available to consumers. Overall ranking was a 13 out of 20 by J.D. Powers and Associates.

Consumer Reports has given Farmers Insurance Group consistently average or below average rankings for customer satisfaction in their various consumer studies. Consumer Reports has noted that Farmer's Insurance is notoriously “tight-fisted' and is one of the worst insurance companies on claim pay outs. A.M. Best has given farmer's Insurance group an “A” excellent rating.

Should You Choose Farmers or Allstate?

Deciding whether to choose between Farmer’s or Allstate is a personal choice. The best way to decide which automobile insurance company is your best choice is to compare them all. Consumers are able to enter their zip code to receive free car insurance comparison quotes immediately. Comparing price points on comparable insurance policies is the most efficient manner of deciding which auto insurance company is the proper choice for you.